FAQs

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business day mean Monday to Friday, except holidays.

Please note we do not ship on [Sundays].

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Bangkok Belt & Industry Centre will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund within 3-5 after the confirmation.


For IPAY88 payment gateway,

If your return is approved after inspection, we will initiate a refund to your bank (original method of payment). You will receive the refund within 30 days or depending on your card issuer’s policies. We will notify the refund via email.



Please return your purchase to the following address:
Bangkok Belt & Industry Centre
No 45A/46A, Jalan TK1/11A, Taman Kinrara Sek 1.
Jalan Puchong Batu 7-1/2 ,47180 Selangor.


Please contact us at e-sales@bangkok.com.my or +603-8075 7210 if you have any questions or doubts.

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business day mean Monday to Friday, except holidays.

Please note we do not ship on [Sundays].

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Bangkok Belt & Industry Centre will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund within 3-5 after the confirmation.


For IPAY88 payment gateway,

If your return is approved after inspection, we will initiate a refund to your bank (original method of payment). You will receive the refund within 30 days or depending on your card issuer’s policies. We will notify the refund via email.